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PRIVACY POLICY
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Registered address: 43 Hill Top Grange, Davenham, CW9 8XB
Email: customercare@studio43lashserum.com
Identity Data such as your name
Contact Data such as your email address and telephone number
Delivery Data such as your billing and shipping address
Financial Data such as payment details, which are processed securely by our payment providers
Transaction Data including details of products purchased
Technical Data such as IP address, browser type, device information, and usage data
Marketing and Communications Data such as your preferences in receiving marketing and your interaction with adverts
When you place an order on our website
When you contact us by email or through our website
When you subscribe to marketing communications
Automatically through cookies, tracking pixels, and similar technologies when you use our website or interact with our adverts
To process and deliver your orders
To manage payments and refunds
To communicate with you about your order
To respond to enquiries or complaints
To improve our website, products, and customer experience
To measure the effectiveness of advertising campaigns
To deliver relevant advertisements to you on platforms such as Facebook and TikTok
To send marketing communications where you have opted in
To comply with legal obligations
Contractual necessity to fulfil your orders
Legal obligation to comply with applicable laws
Legitimate interests to analyse and improve our business and marketing performance
Consent for marketing communications and the use of non essential cookies and tracking technologies
Track user activity on our website
Measure the performance of our advertising
Deliver personalised advertising based on your browsing behaviour
These technologies may collect data such as your IP address, device information, browsing behaviour, and interactions with our website.
You will be asked for consent before non essential cookies and tracking technologies are placed on your device. You can withdraw your consent at any time through your browser settings or cookie preferences.
Payment providers to process transactions
Delivery companies to fulfil your orders
GoDaddy as our website hosting and ecommerce platform provider
Advertising platforms including Meta and TikTok
Service providers who support our website, analytics, and marketing
Regulators or authorities where required by law
All third parties are required to respect the security of your data and process it in accordance with applicable data protection laws.
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request transfer of your data
Withdraw consent at any time where we rely on consent
To exercise your rights, please contact us at customercare@studio43lashserum.com.
Ensure the website functions correctly
Analyse website traffic
Support advertising and marketing activity
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
You also have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom.
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